Privacy Policy

At Luxury.InsaniDean.id (referred to as “Luxury.InsaniDean.id,” “we,” “us,” or “our”), operating at the URL https://luxury.insanidean.id/, we are steadfastly committed to safeguarding the privacy and security of the personal information of our users and visitors. Our website specializes in providing high-quality information, consultation, and services related to home exterior design, renovation, and maintenance – encompassing areas such as roofing, siding, landscaping, decking, fencing, and more. Protecting your personal data is paramount to us, and we strive to be transparent about how we collect, use, disclose, and protect your information.

This comprehensive Privacy Policy is designed to inform you thoroughly about our practices concerning the collection, use, and disclosure of information that you may provide via our website, or that we may collect automatically during your visit. We encourage you to read this Privacy Policy carefully to understand our approach to your personal data and how we handle it. By accessing or using our website, you signify your agreement to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Any modifications will be posted on this page, and the “Last Updated” date at the top of the policy will be revised accordingly. We encourage you to review this policy frequently to stay informed about how we are protecting your information.

1. Introduction and Our Commitment to Your Privacy

Luxury.InsaniDean.id is dedicated to providing exceptional resources and services for enhancing the beauty, functionality, and value of your home’s exterior. In delivering this experience, we understand that trust is built on transparency and a robust commitment to privacy. This Privacy Policy outlines our unwavering dedication to protecting your personal data and respecting your privacy rights. We aim to collect only the data necessary to provide and improve our services, and to handle it with the utmost care and security.

This policy applies to all visitors, users, and others who access or use the Luxury.InsaniDean.id website. It covers information we collect on or through our digital platforms, including our website, any services offered through our website, and any electronic communications between you and Luxury.InsaniDean.id.

2. Information We Collect

To effectively provide our home exterior services and improve your experience, we collect various types of information. This data can broadly be categorized into information you provide directly to us, information collected automatically, and information we may receive from third parties.

2.1. Information You Provide Directly to Us

This information is typically gathered when you interact with our website’s features, forms, or services. The specific data points collected depend on the nature of your interaction:

Contact Information: When you fill out forms for consultations, quotes, inquiries, or subscribe to our newsletter, we may collect your full name, email address, physical address (for project estimation and site visits), and telephone number. This information is essential for us to communicate with you, schedule appointments, and address your specific home exterior needs.
Project Details and Preferences: If you request a quote or consultation related to an exterior project (e.g., roofing replacement, siding upgrade, landscaping design, deck construction, fence installation), you may provide detailed information about your property. This can include:
- Description of the project: Type of service desired (e.g., “new roof installation,” “backyard landscaping design,” “fence repair”).
- Property characteristics: Size of your property, age of your home, existing exterior materials.
- Photographs: You might upload images of your current home exterior or specific areas where work is needed. These photos are crucial for us to understand the scope of work and provide accurate estimates.
- Design preferences: Your aesthetic tastes, material preferences (e.g., specific siding types, roof shingles, decking materials), color choices, and desired styles.
- Budget range: Information about your estimated budget for the project helps us tailor solutions that meet your financial considerations.
- Timeline: Your desired timeframe for project commencement and completion.
- This detailed information allows us to provide personalized and relevant consultations and accurate project bids.
Account Information: If we offer user accounts in the future (e.g., to manage project inquiries or track service history), you may be required to provide a username, password, and other related details to establish and maintain your account.
Communications and Correspondence: When you communicate with us via email, contact forms, or other channels, we collect the content of these communications, along with your contact information, to address your queries and maintain a record of our interactions. This includes inquiries about specific home exterior products, services, or general feedback.
Survey and Feedback Information: From time to time, we may invite you to participate in surveys or provide feedback to help us improve our services. Your responses, which are often voluntary, could include your opinions about our website, our exterior services, and your experience with Luxury.InsaniDean.id.
User-Generated Content: If our website allows for comments, reviews, or forum posts, any information you choose to disclose in these public areas will be collected. Please be mindful that such information may be publicly accessible.
Newsletter Subscriptions: When you subscribe to our newsletter, we collect your email address to send you updates, promotions, and relevant content related to home exterior trends and services.

2.2. Information Collected Automatically (Usage Data)

As you navigate and interact with our website, we may use automatic data collection technologies to gather certain information about your equipment, browsing actions, and patterns. This helps us to improve our website experience and tailor our content. This automatically collected information may include:

Log Data: Information that your browser sends whenever you visit our website. This “Log Data” may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Device Information: Details about the device you use to access our website, such as your operating system, device type, mobile network information, and resolution settings.
Usage Patterns: Information about how you interact with our website, including the specific pages you view (e.g., specific roofing material guides, decking gallery pages), the navigation paths you take, the links you click, and the features you use. This helps us understand what content is most engaging for those interested in home exteriors.
Referring/Exit Pages: The URL of the website you visited before coming to Luxury.InsaniDean.id, and the URL of the website you visit after leaving us.
Location Information: We may collect general location information (e.g., city, state) derived from your IP address. This helps us to understand our audience geographically and, if applicable, to offer services pertinent to your region for home exterior projects. We do not collect precise real-time location data without your explicit consent.

2.3. Information from Third-Party Sources

In certain circumstances, we may receive information about you from third-party sources. This might include:

Marketing Partners: If you engage with our advertisements on third-party platforms or interact with our content on social media, we may receive aggregated, anonymized data or, with your consent, identifiable information from these platforms if you linked your accounts or permitted data sharing.
Lead Generation Services: We may work with reputable lead generation services who, with your consent, provide us with your contact details and a summary of your interest in home exterior services, allowing us to proactively reach out with relevant offers.
Publicly Available Information: We may collect information from public sources, such as public registries or social media profiles, to verify information you’ve provided or to enhance our understanding of your home exterior project needs.

3. How We Use Your Information (Legal Basis for Processing)

We use the information we collect for various purposes, all aimed at providing, maintaining, and improving our home exterior services and enhancing your experience on Luxury.InsaniDean.id. We process your data based on several legal grounds, as outlined below:

3.1. To Provide and Manage Our Services (Legal Basis: Performance of a Contract; Legitimate Interests)

Providing Quotes and Consultations: To respond to your requests for quotes for home exterior projects, schedule and conduct consultations, and provide detailed project proposals tailored to your needs.
Fulfilling Service Requests: To process and facilitate any services you contract us for, managing the project lifecycle, from initial design to completion.
Customer Support: To provide customer support, respond to your inquiries, answer your questions about home exterior services, and address any issues you may encounter.

3.2. For Communication (Legal Basis: Performance of a Contract; Consent; Legitimate Interests)

Transactional Communications: To send you administrative messages, service announcements, and important updates related to your inquiries or ongoing projects.
Marketing and Promotional Communications: If you have opted-in, to send you newsletters, promotional offers, and information about new home exterior products, services, or industry trends that we believe may be of interest to you. You can opt-out of these communications at any time.

3.3. For Website Improvement and Analytics (Legal Basis: Legitimate Interests; Consent)

Website Optimization: To understand how you and other users interact with our website, identify areas for improvement, and enhance the overall user experience. This includes analyzing which home exterior galleries are most popular, which guides are frequently read, and how users navigate our site.
Monitoring Usage: To monitor the usage of our website, gather analytical data, and identify technical issues, ensuring the stability and performance of our platform.
Personalization: To personalize your experience on our website by recommending relevant content, services, or products based on your past browsing behavior and stated preferences related to home exteriors.

3.4. For Security and Fraud Prevention (Legal Basis: Legal Obligation; Legitimate Interests)

Security Measures: To detect, prevent, and address technical issues, fraud, and other illegal activities, thereby protecting the integrity and security of our website and services.
Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights, property, and safety, as well as the rights, property, and safety of our users or others.

3.5. For Research and Development (Legal Basis: Legitimate Interests)

Product and Service Enhancement: To conduct research and analysis to develop new home exterior services, features, and functionality, and to improve existing offerings based on user feedback and market trends.

3.6. Legal Basis Summary

Our legal bases for processing your personal data include:

Performance of a Contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (e.g., providing a quote or service).
Consent: Where you have given explicit consent for us to process your personal data for a specific purpose (e.g., subscribing to a newsletter). You have the right to withdraw your consent at any time.
Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by Luxury.InsaniDean.id or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms (e.g., website security, analytics, service improvement).
Legal Obligation: Where processing is necessary for compliance with a legal obligation to which Luxury.InsaniDean.id is subject.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. However, we may share your information with selected third parties in specific situations, always ensuring that safeguards are in place.

4.1. Service Providers

We may engage third-party companies and individuals to facilitate our home exterior services (“Service Providers”), to provide the service on our behalf, to perform website-related services (e.g., hosting services, analytics, payment processing, CRM, email delivery), or to assist us in analyzing how our website is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include:

Cloud Hosting Providers: For storing our website data and operational files securely.
Analytics Providers: Such as Google Analytics, to help us understand website traffic and user behavior.
CRM (Customer Relationship Management) Systems: To manage customer interactions, leads, and project information efficiently.
Email Marketing Platforms: For sending our newsletters and promotional communications (if you have opted in).
Project Management Software: To plan, execute, and track the progress of home exterior projects.
Specialized Subcontractors or Partners: In cases where specific expertise is required for a home exterior project (e.g., a landscape architect for a design phase, a specialized roofer for complex installations), we may share necessary project details with trusted partners, under strict confidentiality agreements.

4.2. Business Transfers

If Luxury.InsaniDean.id is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred as a business asset. In such cases, we will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

4.3. Legal Requirements and Law Enforcement

We may disclose your personal data in the good faith belief that such action is necessary to:

Comply with a legal obligation or respond to valid requests by public authorities (e.g., a court or government agency).
Protect and defend the rights or property of Luxury.InsaniDean.id.
Prevent or investigate possible wrongdoing in connection with the home exterior services provided.
Protect the personal safety of users of the website or the public.
Protect against legal liability.

4.4. With Your Consent

We may disclose your personal information to any other third party with your explicit consent. For example, if you request us to share your project photos with an independent designer, we would do so only with your clear permission.

5. Data Retention

Luxury.InsaniDean.id will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Project-related data: Information pertaining to home exterior projects (quotes, designs, communication logs) may be retained for an extended period, typically corresponding to warranty periods or as required for historical record-keeping, client support, and potential future project references.
Contact/Inquiry data: Data from general inquiries or consultation requests for home exterior services will be retained for a reasonable period to ensure we have adequately addressed your needs and for follow-up purposes.
Marketing data: If you have consented to marketing communications, your contact information will be retained until you unsubscribe or withdraw your consent.
Automatically collected data (e.g., analytics): This type of data is generally retained for a shorter duration, often anonymized or aggregated after a certain period, to prevent direct identification while still allowing for website performance analysis.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

6. Data Security

The security of your data is paramount to us. We implement robust and industry-standard technical and organizational measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Our security practices include, but are not limited to:

Encryption: Using Secure Socket Layer (SSL) technology for data in transit to encrypt communications between your browser and our website, ensuring that any information you submit (e.g., contact details, project specifications) is protected from interception.
Access Controls: Implementing strict access controls and authentication mechanisms to ensure that only authorized personnel have access to personal data, on a need-to-know basis.
Data Minimization: Collecting only the personal data that is strictly necessary for the purposes outlined in this policy.
Regular Audits and Monitoring: Periodically reviewing our security practices and systems to identify and address potential vulnerabilities.
Employee Training: Training our staff on data protection best practices and the importance of data privacy.
Secure Hosting: Utilizing reputable hosting providers that adhere to high security standards and implement their own robust security measures.
Backup and Recovery: Maintaining secure backup and recovery procedures to prevent data loss.
Firewalls: Employing firewalls to protect our network from unauthorized access.

7. Your Data Protection Rights

Depending on your geographical location and applicable data protection laws (such as the General Data Protection Regulation (GDPR) for individuals in the European Union/UK and the California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA) for California residents), you may have certain rights regarding your personal data. We are committed to upholding these rights.

7.1. General Data Protection Regulation (GDPR) / UK GDPR Rights (for EU/UK Residents)

If you are a resident of the European Union or the United Kingdom, you have the following rights:

The Right to Access (Art. 15 GDPR): You have the right to request copies of your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. We may charge a small fee for this service if the request is manifestly unfounded or excessive.
The Right to Rectification (Art. 16 GDPR): You have the right to request that Luxury.InsaniDean.id correct any information you believe is inaccurate or complete information you believe is incomplete.
The Right to Erasure / “Right to be Forgotten” (Art. 17 GDPR): You have the right to request that Luxury.InsaniDean.id erase your personal data, under certain conditions. This right is not absolute and may be subject to legal exceptions (e.g., if we need to retain the data for legal obligations or the establishment, exercise or defense of legal claims).
The Right to Restrict Processing (Art. 18 GDPR): You have the right to request that Luxury.InsaniDean.id restrict the processing of your personal data, under certain conditions. This means we would mark your data to limit its processing in the future.
The Right to Object to Processing (Art. 21 GDPR): You have the right to object to Luxury.InsaniDean.id’s processing of your personal data, under certain conditions, particularly when the processing is based on legitimate interests or for direct marketing.
The Right to Data Portability (Art. 20 GDPR): You have the right to request that Luxury.InsaniDean.id transfer the data that we have collected to another organization, or directly to you, under certain conditions, where the processing is based on consent or a contract and is carried out by automated means.
The Right to Withdraw Consent: If our processing of your personal data is based on your consent, you have the right to withdraw this consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
The Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work or place of the alleged infringement if you believe that the processing of personal data relating to you infringes the GDPR.

7.2. California Privacy Rights (CCPA/CPRA) (for California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with specific rights regarding your personal information:

The Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting or selling personal information, the categories of third parties with whom we share personal information, and the categories of personal information that we sold or disclosed for a business purpose.
The Right to Delete: You have the right to request that we delete any personal information about you that we have collected, subject to certain exceptions.
The Right to Opt-Out of the Sale or Sharing of Personal Information: California residents have the right to opt-out of the “sale” or “sharing” of their personal information. Luxury.InsaniDean.id does not “sell” (as the term is traditionally understood) personal information of its users. However, “sharing” under CCPA/CPRA may include disclosures of personal information for cross-context behavioral advertising (i.e., targeted advertising). While we do not intentionally “sell” or “share” your personal data for money as a core business practice for third-party profit, certain uses of cookies and tracking technologies by our third-party partners (e.g., for analytics or advertising) could be interpreted as “sharing” under the CCPA/CPRA. You can exercise this right through our cookie consent banner or by contacting us directly.
The Right to Correct Inaccurate Personal Information: You have the right to request that we correct inaccurate personal information that we maintain about you.
The Right to Limit the Use and Disclosure of Sensitive Personal Information: We do not typically collect “sensitive personal information” as defined by CPRA. If we were to in the future, you would have the right to limit its use and disclosure.
The Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we will not deny you goods or services, charge you different prices, or provide a different level or quality of goods or services.

7.3. Exercising Your Rights

To exercise any of these rights, please contact us using the contact details provided in Section 12 (“Contact Us”) of this Privacy Policy.
We may need to verify your identity before responding to your request, especially to ensure that the request applies to the correct data subject. This may involve requesting additional information from you. We will respond to your request within the timeframes required by applicable data protection laws.

8. Cookies and Tracking Technologies

Luxury.InsaniDean.id uses “cookies” and similar tracking technologies to track the activity on our website and hold certain information. Cookies are small data files stored on your computer or mobile device by a website. They are widely used to make websites work more efficiently and to provide reporting information.

8.1. Types of Cookies We Use

We use different types of cookies for varying purposes:

Strictly Necessary Cookies (Essential Cookies): These cookies are essential for our website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, services like secure login areas or accessing specific home exterior project galleries may not be possible. They do not store any personally identifiable information.
Performance Cookies (Analytics Cookies): These cookies collect information about how you use our website, such as which pages you visit most often, and if you encounter any error messages. This data helps us improve the performance of our website and personalize your experience. For example, we might track which roofing material pages are most popular to better tailor our content and services. We typically use third-party analytics services like Google Analytics for this purpose.
Functionality Cookies: These cookies allow our website to remember choices you make (such as your language preference or region) and provide enhanced, more personalized features. They might be used to remember your preferences for displaying home exterior project categories or your search criteria.
Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests related to home exteriors. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organizations, such as advertisers.

8.2. Third-Party Cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on. These may include cookies from:

Google Analytics: To collect anonymously aggregated data on website traffic and behavior.
Social Media Platforms (e.g., Facebook Pixel): If we choose to integrate social media features, these pixels may be used for remarketing or audience segmentation based on your interests in home exterior topics.
Embedded Content Providers: If we embed videos (e.g., from YouTube) or other content from third-party sites, these sites may set their own cookies.

8.3. Your Choices Regarding Cookies

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can typically modify your browser setting to decline cookies if you prefer.

Browser Settings: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The “Help” feature on most browsers provides information on how to accept cookies, disable cookies, or notify you when receiving a new cookie.
Cookie Consent Banner: Upon your first visit to Luxury.InsaniDean.id, you may be presented with a cookie consent banner that allows you to manage your preferences for non-essential cookies. You can update these preferences at any time.
Do Not Track: Some web browsers offer a “Do Not Track” (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universally adopted standard for DNT, and our website may not respond to DNT signals. However, you can manage your cookie preferences as described above.

Please note that if you disable or refuse cookies, some parts of our website may not function correctly, and your ability to experience the interactive features of our website may be limited. For example, personalized recommendations for home exterior project ideas might not be as effective.

9. Third-Party Links

Our website may contain links to external websites that are not operated by us. These links are provided for your convenience and to offer additional resources related to home exterior topics (e.g., links to material suppliers, design inspiration sites). If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children’s Privacy

Our website, Luxury.InsaniDean.id, is not intended for use by individuals under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us immediately. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.

11. International Data Transfers

Luxury.InsaniDean.id is based in Indonesia, and your information, including Personal Information, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside of Indonesia and choose to provide information to us, please note that we transfer the data, including Personal Information, to Indonesia and process it there. By submitting your Personal Information, you consent to this transfer, storage, and processing.

When we transfer your personal data internationally, we employ appropriate safeguards. For users in the European Economic Area (EEA) and the UK, this may include implementing Standard Contractual Clauses (SCCs) approved by the European Commission or the UK Information Commissioner’s Office, ensuring that your personal data receives a level of protection equivalent to that required under GDPR. We also assess the laws of the recipient country to ensure adequate protection.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy.

We will provide reasonable prior notice of material changes, such as via email to the primary email address specified in your account, if applicable, or by means of a prominent notice on our website homepage. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Luxury.InsaniDean.id website after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, your data protection rights, or our privacy practices, please do not hesitate to contact us. We are here to help and committed to ensuring your comfort and confidence in our handling of your personal information.

You can reach us by email at:

Email: [email protected]

We will endeavor to respond to your inquiries promptly and professionally.